Our Story

Driven by Passion,
Guided by Trust

Since 2009, City Ride Taxi Service has been connecting travellers with safe, reliable and comfortable cab services across India. What started as a small fleet of 5 cars in Indore has grown into a trusted travel brand serving 50,000+ customers annually.

We believe every journey deserves punctuality, cleanliness, and care. Our team of 200+ verified drivers and modern fleet of 100+ vehicles is committed to making every ride memorable.

15+

Years in Business

50K+

Happy Customers

100+

Fleet Vehicles

500+

Cities Covered

15+

Years of Excellence

What Drives Us

Our Purpose

Our Mission

To provide every traveller with a safe, comfortable and affordable cab experience — from the moment they book to the moment they arrive at their destination.

Our Vision

To become India's most trusted cab service brand, known for reliability, transparency, and customer-first values across every city we serve.

Our Values

Safety first. Transparent pricing. On-time always. Respect for every passenger. Continuous improvement. These are the principles that guide every decision we make.

Why Us

The City Ride Taxi Service Difference

We don't just provide transport — we deliver experiences. Here's what sets us apart from the rest.

Police-Verified Drivers

Every driver undergoes a thorough background check and is trained in safe driving and customer service.

No Hidden Charges

Our pricing is 100% transparent. The fare you see includes driver allowance. Only tolls are extra.

Real-Time GPS Tracking

Share your live trip location with family for added peace of mind on every journey.

4.8/5 Customer Rating

Consistently rated top across Google, Justdial, and TripAdvisor by thousands of verified customers.

24/7 Support

Our helpline is always available — day, night, weekends and holidays.

Free Cancellation

Life is unpredictable. Cancel for free up to 1 hour before your trip, no questions asked.

Our Journey

2009

Founded in Indore

Started with a fleet of 5 cabs and a vision to redefine local taxi services.

2012

Expanded to Outstation

Launched outstation services covering 50+ routes across Madhya Pradesh.

2015

100+ Fleet Milestone

Crossed 100 vehicles and entered corporate travel segment.

2018

Digital Booking Launch

Launched online booking platform and WhatsApp booking service.

2021

Pan-India Expansion

Extended services to 500+ cities across India through partner network.

2024

50,000+ Customers

Crossed 50,000 happy customers with a 4.8/5 average rating.

Meet the Team

The People Behind Your Journey

A dedicated team of travel professionals working round the clock to serve you better.

Rajiv Sharma

Founder & CEO

15 years of experience in transportation and logistics.

Priya Verma

Operations Head

Ensures smooth operations and on-time performance across all routes.

Anil Patel

Fleet Manager

Manages vehicle maintenance and ensures every car is road-ready.

Sunita Joshi

Customer Relations

Dedicated to resolving queries and ensuring customer satisfaction.

Testimonials

What Customers Say

Excellent service! The driver was professional and the car was very clean. Reached the airport on time. Highly recommended!

Rajesh Sharma

Indore

Used their Innova for a family trip to Ujjain. Very comfortable journey, driver knew all the routes. Will definitely book again.

Priya Patel

Bhopal

Good experience overall. The car was well maintained and the pricing was transparent. No hidden charges.

Ankit Verma